Privacy Policy
for Evermore Venue
Effective Date: 2026/05/08
Last Updated: 2026/05/08
- Introduction and Purpose of this Policy
Evermore Venue (“Evermore”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable South African data protection legislation, including:
- The Protection of Personal Information Act, 4 of 2013 (“POPIA”)
- The Promotion of Access to Information Act, 2 of 2000 (“PAIA”)
- The Electronic Communications and Transactions Act, 25 of 2002 (“ECTA”)
- Applicable regulations relating to cookies, electronic communications, and online data collection
This Privacy Policy explains how we collect, use, store, process, disclose, and protect personal information obtained through our website and related services.
By using our website or submitting your personal information through our forms, you acknowledge that you have read and understood this Privacy Policy.
- Company Information
Business Name: Evermore Venue and Spa
Website: Evermorevenue.co.za
Registration Number: [Insert Registration Number]
Physical Address: Isiphiwo Spa, Accommodation and Venue, Plot 29 Mountain Dr, Roodeplaat, Pretoria, 0129
Email Address: info@isiphiwo.co.za
Telephone Number: 079 876 3236
Information Officer: Bianca Müller
Information Officer Email: info@isiphiwo.co.za
- Personal Information We Collect
We may collect and process the following personal information:
- Full name and surname
- Email address
- Telephone or mobile number
- Event enquiry information
- Booking details
- Venue preferences
- Wedding or event dates
- Communication records
- IP address and browser information
- Website usage data
- Any additional information voluntarily submitted through contact forms, emails, or other communications
- How We Collect Information
We collect information through:
- Website enquiry forms
- Contact forms
- Booking request forms
- Email communications
- Telephone conversations
- Cookies and website tracking technologies
- Website analytics tools
- Social media interactions
- Voluntary submissions by users
We may also automatically collect technical information when users browse our website, including browser type, device information, pages visited, and session data.
- Purpose of Collecting and Processing Personal Information
We collect and process personal information for purposes including:
- Responding to enquiries
- Providing quotations and booking information
- Managing venue bookings and events
- Communicating with clients
- Sending requested information
- Improving website functionality and user experience
- Conducting analytics and website performance monitoring
- Compliance with legal and regulatory obligations
- Marketing communications where consent has been provided
We will only process personal information for lawful and legitimate purposes.
- Legal Basis for Processing Personal Information
In terms of POPIA, we process personal information on one or more of the following lawful grounds:
- The user has provided consent
- Processing is necessary to conclude or perform a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of a legitimate interest of the data subject
- Consent from Users
By submitting personal information through our website forms, you consent to Evermore Venue collecting, storing, and processing your personal information for the purposes stated in this Privacy Policy.
Users may withdraw consent at any time by contacting us using the details provided below.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
- Monitor website performance
- Enhance user experience
Cookies may collect technical information such as:
- IP address
- Browser type
- Device information
- Session behaviour
- Pages visited
Users may disable cookies through their browser settings; however, some website functionality may be affected.
Please refer to our Cookie Policy below for additional information.
- Third-Party Services and Data Sharing
We may share personal information with trusted third-party service providers where necessary, including:
- Website hosting providers
- IT service providers
- Analytics providers
- Email communication platforms
- Booking or CRM systems
We will only share personal information where necessary and will take reasonable steps to ensure that third parties comply with applicable privacy and security obligations.
We do not sell personal information to third parties.
- Data Storage and Security Measures
We implement reasonable technical and organisational measures to protect personal information against:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration
- Destruction
Security measures may include:
- Secure hosting environments
- Password protection
- Access control measures
- SSL encryption where applicable
- Regular software updates and monitoring
- Retention of Personal Information
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it will be securely deleted or destroyed.
- User Rights Under POPIA and PAIA
Users have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain forms of processing
- Withdraw consent
- Lodge complaints with the Information Regulator
Requests may be submitted using the contact details provided below.
- Requests for Access, Correction, or Deletion
To request access to, correction of, or deletion of personal information, users may contact:
Information Officer: Bianca Müller
Email Address: info@isiphiwo.co.za
Telephone Number: 079 876 3236
Requests will be handled in accordance with POPIA and PAIA requirements.
- Marketing Communications
Where users have consented, Evermore Venue may send promotional or marketing communications.
Users may opt out of marketing communications at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We will not send unsolicited electronic marketing communications in contravention of applicable laws.
- Children’s Privacy
Our website and services are not directed toward individuals under the age of 18 without parental or guardian consent.
We do not knowingly collect personal information from minors without appropriate consent.
- Cross-Border Transfers
In some cases, personal information may be stored or processed outside South Africa through third-party service providers.
Where cross-border transfers occur, we will take reasonable steps to ensure that adequate data protection safeguards are in place.
- Data Breach Notification
In the event of a data breach that compromises personal information, Evermore Venue will take reasonable steps to:
- Investigate the breach
- Mitigate risks
- Notify affected individuals where required
- Notify the Information Regulator where legally required
- Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Updated versions will be published on our website with the revised effective date.
- Contact Information
For questions, concerns, or privacy-related requests, please contact:
Evermore Venue
Physical Address: Isiphiwo Spa, Accommodation and Venue, Plot 29 Mountain Dr, Roodeplaat, Pretoria, 0129
Email: info@isiphiwo.co.za
Telephone: 079 876 3236
Information Officer: Bianca Müller
Information Officer Email: info@isiphiwo.co.za
- PAIA Manual
Our PAIA Manual is available upon request and/or can be accessed here:
[Insert op n hidden page]
Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device when visiting a website. They help websites function properly and improve user experience.
Types of Cookies We Use
We may use:
- Essential cookies
- Performance and analytics cookies
- Functional cookies
- Marketing cookies where applicable
Why We Use Cookies
Cookies help us:
- Improve website performance
- Understand visitor behaviour
- Save user preferences
- Enhance browsing experience
Managing Cookies
Users may disable or manage cookies through browser settings.
Disabling cookies may impact website functionality.
Website Cookie Consent Banner Example
“This website uses cookies to improve your browsing experience, analyse website traffic, and enhance our services. By continuing to use this website, you consent to our use of cookies in accordance with our Privacy and Cookie Policy.”
Buttons:
- Accept Cookies
- Decline Non-Essential Cookies
- View Privacy Policy
POPIA Consent Clause for Website Forms
“By submitting this form, you consent to Evermore Venue collecting and processing your personal information in accordance with the Protection of Personal Information Act (POPIA) and our Privacy Policy. Your information will be used solely for the purpose of responding to your enquiry and related communication.”
Optional Footer Disclaimer
“Evermore Venue is committed to protecting your privacy and processing personal information responsibly and in accordance with South African law.